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JIM'S GYM
T&CS

Please complete the T&C form below.

Failure to do so will result in refusal of admission for personal services, classes or other services within Jim's Gym.

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Jim’s Gym and Studio LTD Terms and Conditions & Cancellation Policy

These terms and conditions apply to your purchase of all personal training, online coaching, rehabilitation sessions (referred to as Personal Services) and/or consultations, programs, bootcamps, and other classes.

Terms and Conditions

  • These terms and conditions form part of your agreement with Jim’s Gym and Studio LTD.

  • Your agreement with us includes your completed and signed Release of Liability and these Terms and Conditions. Together, they form a legal agreement—please read carefully. If you have any questions, please ask a team member.

Purchasing Sessions and Bookings

  • Session purchases must be made via:

    • Website: www.JimsGymUk.co.uk

    • Jim's Gym App

    • BACS (by contacting James Dexter @ Jim’s Gym and Studio LTD)

  • No Personal Services will be conducted without a prior consultation.

  • Bookings are confirmed only when:

    • a) a deposit has been agreed and paid, or

    • b) full payment is received.

  • All payments must be made in advance. Late or missed payments may result in suspended services until the outstanding amount is settled.

Online Coaching Sessions

  • Clients are entitled to up to four (4) online check-ins per month.

  • Check-ins must be scheduled in advance and are subject to availability.

  • Missed check-ins will not be carried forward and are non-refundable.

Payments

  • All payments must be made in full, either in person or via bank transfer/card.

  • No sessions may begin without full payment.

  • All monies paid are NON-REFUNDABLE.

Session Cancellations

  • If your coach cancels without giving 24 hours’ notice, you will receive a complimentary session of the same value.

  • Clients must provide a minimum of 48 hours’ notice to cancel any Personal Services or group classes to avoid losing that session.

  • Rearranged sessions will be mutually agreed between client and coach.

Class Cancellation Policy

  • Classes cancelled or missed within 2 hours of start time, or those that block other members from booking, will incur the full class fee.

  • If a fully booked class is cancelled within 24 hours, payment is still required before further bookings can be made.

Lateness

  • If your coach is over 10 minutes late, and time cannot be made up, you will receive a complimentary session.

  • If you are late, your session will be reduced accordingly. Arrivals more than 5 minutes late (for 30-min sessions) or 15 minutes (for 60-min sessions) may result in cancellation without refund.

  • Late arrivals to programs or classes may be refused entry.

Responsibilities of the Coach

  • Provide professional guidance aligned with your goals.

  • Modify programs as needed, but cannot guarantee specific results.

  • May request GP input for medical conditions.

  • Cannot prescribe treatment or diagnose conditions.

Responsibilities of the Client

  • Participate fully and follow all guidance provided.

  • Understand that results depend on effort outside of sessions.

Refunds

  • Memberships are non-refundable due to administrative error.

  • Medical exemptions may be refunded with proof from a GP.

  • Leaving a prepaid program does not qualify for a refund.

  • Other refunds are at the discretion of James Dexter @ Jim’s Gym and Studio LTD.

Unstaffed Hours Gym Use

Jim’s Gym provides access during designated unstaffed hours. Use during these times is subject to the following:

Eligibility

  • Only approved members who have completed an induction, signed an unstaffed waiver, and are authorised may use the facility during unstaffed hours.

Safety & Conduct

  • You assume full responsibility for your own safety while training unsupervised.

  • Emergency exits and first aid procedures must be known and followed.

  • CCTV may be in use for your safety and security.

Cleanliness & Equipment Care

  • You must clean equipment after use and, if necessary, hoover or mop the training area.

  • Return all equipment to its original location.

  • Repeated failure to maintain cleanliness will result in access restrictions.

Prohibited Activities

  • No guests or unauthorised individuals may enter during unstaffed hours.

  • Group or personal training of others is not permitted unless done by approved coaches.

  • Training under the influence of drugs or alcohol is strictly forbidden.

Access Revocation

  • Jim’s Gym reserves the right to revoke access during unstaffed hours for any breach of the above.

Confidentiality

  • All client information is confidential and will only be shared as required by law or with your consent.

Termination of Services

  • The coach may terminate services for breach of terms. No refunds will be issued for early termination.

Amendments to Terms

  • These terms may be updated at any time with notice.

Agreement, Release, and Waiver of Liability

By signing up for any service, you acknowledge and agree:

  • You are voluntarily participating in physical activities and assume all associated risks, including injury, illness, or death.

  • You release and hold harmless James Dexter T/A Jim’s Gym and Studio LTD from all liability arising from participation.

  • You understand that results vary and that no guarantees are offered.

  • You are responsible for seeking medical advice before beginning any new exercise program.

  • You waive any right to sue James Dexter T/A Jim’s Gym and Studio LTD for negligence, injuries, or damages incurred during use of any facility or service.

Final Acknowledgement

BY SIGNING UP TO ANY GROUP CLASS, PERSONAL SERVICE, OR OTHER SERVICE PROVIDED BY JIM’S GYM AND STUDIO LTD, OR ANY OF ITS COACHES / STAFF / SUBCONTRACTORS WORKING WITHIN JIM’S GYM, 20C SOUTHGATE OR ANY PREMISES REGISTERED UNDER JIM’S GYM AND STUDIO LTD, YOU AUTOMATICALLY AGREE TO ALL TERMS, WAIVERS, AND CONDITIONS LAID OUT ABOVE.

Agreement, Release and Waiver of Liability

Disclaimer: You should always consult with your doctor before beginning any type of exercise or physical liability. This form is an important legal document. It explains the risks you are assuming by beginning an exercise program. It is critical you read and understand it completely. After you have done so, please print your name legibly and sign in the spaces provided at the bottom.

Waiver, Informed consent, and covenant not to sue.

I have volunteered to participate in a class, course or program containing physical exercise under the direction of James Dexter T/A Jim’s Gym and Studio LTD but may not be limited to weight/or resistance training. In consideration of James Dexter T/A Jim’s Gym and Studio LTD, agreement to instruct, assist, and train me, I do here release and discharge and hereby hold harmless James Dexter T/A Jim’s Gym and Studio LTD, and their respective agents, heirs, assigns, contractors and employees from any and all claims, demands, damages, rights or causes of action, present and future, arising out of or connected with my participation in this or any program including any injuries resulting from them. This waiver and release from liability includes, without limitation, injuries which may occur as a result of (1) my use of all amenities and equipment by Jim’s Gym and Studio LTD, and facilities or premises and my participation in any activity, class program, personal training or instruction (2) Equipment that may malfunction or break (3) their negligent instruction or supervision (4) any slipping and/ or falling dropping of equipment while under instruction on any premises by Jim’s Gym and Studio LTD.



Assumption of Risk

To my best knowledge I am in good physical condition and have no disease, physical limitation, health concern or injury that would be aggravated or would be the cause of any injury sustained, before, during or as a result of my participating in activities related either directly and/ or indirectly to James Dexter T/A Jim’s Gym and Studio LTD. I recognise that exercise might be difficult and strenuous and there could be dangers inherent in exercise for some individuals. I acknowledge that the possibility of certain unusual physical changes during exercise does exist. These changes include abnormal blood pressure; fainting; disorders in heartbeat; heart attack; and, in rare instances, death. I understand that as a result of my participation in an exercise or other program, I could suffer an injury or physical disorder that could result in my becoming partially or totally disabled and incapable of performing any gainful employment or having a normal social life. I recognise that an examination by a physician should be obtained by all participants prior to involvement in any exercise or physical program. If I have chosen not to obtain a physician’s permission prior to beginning this exercise or physical program with James Dexter T/A Jim’s Gym and Studio LTD, I hereby agree that I am doing so at my own risk. In any event, I acknowledge and agree that I assume the risks associated with any and all activities and/ or exercises in which I participate. I acknowledge and agree that no warranties or representations have been made to me regarding the results I will achieve from this program. I understand that results are individual and may vary. I acknowledge that I have thoroughly read this waiver and release and fully understand that it is a release of liability. By signing this document, I am waiving any right I or my successors might have to bring a legal action or assert a claim against James Dexter T/A Jim’s Gym and Studio LTD for your negligence or that of your employees, agents, or contractors.

BY SIGNING UP TO ANY GROUP CLASS, PERSONAL SERVICE OR OTHER SERVICE PROVIDED BY JIM’S GYM AND STUDIO LTD OR ANY OF IT’S COACHES / MEMBERS OF STAFF OR SUBCONTRACTORS WORKING WITHIN JIM’S GYM, 20C SOUTHGATE OR ANY OTHER PREMISES REGISTERED UNDER JIM’S GYM AND STUDIO LTD YOU AUTOMATICALLY AGREE TO ALL TERMS, WAIVERS AND CONDITIONS LAID OUT ABOVE.

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