JIM'S GYM
T&CS

Jim’s Gym and Studio LTD Terms and Conditions & Cancellation Policy

These terms and conditions apply to your purchase of all personal training, online coaching, rehabilitation sessions(Personal training, online coaching and rehabilitation sessions are referred to as personal services) and/or consultations, programs, bootcamps and other classes thereof.

Terms and Conditions

· These terms and conditions form part of your agreement with Jim’s Gym and Studio LTD

· Your agreement with us is made up of your completed and signed release of liability and Terms and Conditions. These documents together form a legal agreement between us, so please make sure that you read them carefully and understand them. If you have any questions, please ask a member of our team.

Purchasing Sessions and Bookings

· Session purchases must be made via the website: www.JimsGymUk.co.uk

or

Jim's Gym App

or

BACS by contacting James Dexter @ Jim’s Gym and Studio LTD.

· No Personal Services will be conducted without a consultation taking place prior.

· When you wish to book a class or personal service you are required to pay at the time of booking.

· No booking dates or times are secured until either

a) Deposit has been agreed and paid

b) Payment has been made.

All payments must be made in full prior to any session or participation taking place.

Late or missed payments may result in suspension of services until the outstanding amount is settled.

Online Coaching Sessions

The Client is entitled to up to four (4) online check-ins per month.

Check-ins must be scheduled in advance and are subject to availability.

If the Client fails to attend a scheduled booking, they forfeit that session.

Missed consultations will not be carried forward to the following month and are non-refundable.

Payments

· All payments must be made in full, either in person upon requesting booking or via bank transfer/card payment.

· All payments must be made in full prior to any sessions being undertaken.

- All monies paid are NON REFUNDABLE

Session Cancellations

· If your coach fails to give you 24 hours’ prior notice of any cancellation, you will be entitled to an extra Personal Service booking of the same duration and cost, in addition to the session you missed.

· We require a minimum of 48 hours prior notice of any cancellation of any Personal Services or Group classes. If you do not provide a minimum of 48 hours’ prior notice, you may lose that session and no refund will be made to you.

· Any rearranged cancelled sessions will be at a time mutually agreed between you and your coach.

Classes Cancellations Policy

· Any cancellations or no-shows on sessions which are out of the specified cancellation time(2 Hours) or prevent someone else from booking will incur a charge for the cost of the class.

If you cancel a group class which is fully booked within 24 hours of that class starting you WILL be eligible to pay for the missed class and further bookings will NOT be accepted until payment has been made.

Lateness

If your coach is more than 10 minutes late for your personal service and you are unable to continue this time at the end, you will be entitled to a complimentary session of equal duration to the booked session, along with any remaining time you still have for that session.

· If you are late for your session, your session will be reduced in accordance with that time. If you are more than 5 minutes late for a 30-minute session or 15 minutes late for a 60-minute session, your coach may choose to cancel the session and you may lose that session, in which case no refund will be made.

· If anyone is late for any program or class the instructor may turn you away.

Responsibilities of the Coach

The Coach will provide professional guidance and support in line with the Client’s goals.

The Coach is not responsible for guaranteeing specific results.

The Coach reserves the right to modify strategies and methods to suit the Client’s progress.

· Your coach cannot prescribe treatment or diagnose medical conditions. They may at any time ask to consult with your GP should any medical condition arise.

· Personal services and nutritional guidance may only work with will-power and investment outside of Jim's Gym and Studio LTD. Jim's Gym accepts no responsibility for goals not achieved if you do not follow the guidance provided.

Responsibilities of the Client

The Client agrees to actively participate in sessions and follow guidance.

The Client acknowledges that results depend on their effort and commitment.

Refunds

· Memberships may be cancelled at any time, they are non-refundable due to your administrative errors.

· If for any medical reason you are no longer able to complete any Personal Services sessions, you may be given a refund on any outstanding sessions. We may ask for you to provide proof from your GP.

· If you leave a personal services pre-paid program for any reason, you will not be entitled to a refund.

· Any other refunds are at the discretion of James Dexter @ Jim’s Gym and Studio LTD.

Confidentiality

All Client information shared during coaching will be kept confidential.

The Coach will not disclose personal details without the Client’s consent, except where required by law.

Termination of Services

The Coach reserves the right to terminate services if the Client breaches these terms.

No refunds will be issued for terminations within the contract period.

Amendments to Terms

These terms may be updated at the Coach’s discretion, with notice given to the Client.

Agreement, Release and Waiver of Liability

Disclaimer: You should always consult with your doctor before beginning any type of exercise or physical liability. This form is an important legal document. It explains the risks you are assuming by beginning an exercise program. It is critical you read and understand it completely. After you have done so, please print your name legibly and sign in the spaces provided at the bottom.

Waiver, Informed consent, and covenant not to sue.

I have volunteered to participate in a class, course or program containing physical exercise under the direction of James Dexter T/A Jim’s Gym and Studio LTD but may not be limited to weight/or resistance training. In consideration of James Dexter T/A Jim’s Gym and Studio LTD, agreement to instruct, assist, and train me, I do here release and discharge and hereby hold harmless James Dexter T/A Jim’s Gym and Studio LTD, and their respective agents, heirs, assigns, contractors and employees from any and all claims, demands, damages, rights or causes of action, present and future, arising out of or connected with my participation in this or any program including any injuries resulting from them. This waiver and release from liability includes, without limitation, injuries which may occur as a result of (1) my use of all amenities and equipment by Jim’s Gym and Studio LTD, and facilities or premises and my participation in any activity, class program, personal training or instruction (2) Equipment that may malfunction or break (3) their negligent instruction or supervision (4) any slipping and/ or falling dropping of equipment while under instruction on any premises by Jim’s Gym and Studio LTD.

Assumption of Risk

To my best knowledge I am in good physical condition and have no disease, physical limitation, health concern or injury that would be aggravated or would be the cause of any injury sustained, before, during or as a result of my participating in activities related either directly and/ or indirectly to James Dexter T/A Jim’s Gym and Studio LTD. I recognise that exercise might be difficult and strenuous and there could be dangers inherent in exercise for some individuals. I acknowledge that the possibility of certain unusual physical changes during exercise does exist. These changes include abnormal blood pressure; fainting; disorders in heartbeat; heart attack; and, in rare instances, death. I understand that as a result of my participation in an exercise or other program, I could suffer an injury or physical disorder that could result in my becoming partially or totally disabled and incapable of performing any gainful employment or having a normal social life. I recognise that an examination by a physician should be obtained by all participants prior to involvement in any exercise or physical program. If I have chosen not to obtain a physician’s permission prior to beginning this exercise or physical program with James Dexter T/A Jim’s Gym and Studio LTD, I hereby agree that I am doing so at my own risk. In any event, I acknowledge and agree that I assume the risks associated with any and all activities and/ or exercises in which I participate. I acknowledge and agree that no warranties or representations have been made to me regarding the results I will achieve from this program. I understand that results are individual and may vary. I acknowledge that I have thoroughly read this waiver and release and fully understand that it is a release of liability. By signing this document, I am waiving any right I or my successors might have to bring a legal action or assert a claim against James Dexter T/A Jim’s Gym and Studio LTD for your negligence or that of your employees, agents, or contractors.

BY SIGNING UP TO ANY GROUP CLASS, PERSONAL SERVICE OR OTHER SERVICE PROVIDED BY JIM’S GYM AND STUDIO LTD OR ANY OF IT’S COACHES / MEMBERS OF STAFF OR SUBCONTRACTORS WORKING WITHIN JIM’S GYM, 20C SOUTHGATE OR ANY OTHER PREMISES REGISTERED UNDER JIM’S GYM AND STUDIO LTD YOU AUTOMATICALLY AGREE TO ALL TERMS, WAIVERS AND CONDITIONS LAID OUT ABOVE.